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Dassault Aviation CEO and Chairman Eric Trappier highlighted the company’s continued efforts to expand its Maintenance Repair and Overhaul (MRO) network, despite facing challenges in the supply chain.
Trappier emphasized the company’s dedication to improving global customer service and mitigating these challenges by closely monitoring supplier production.
“Our global customer service footprint continues to grow and improve in quality after overcoming some early teething problems—even as we deal with the new supply chain constraints,” said Trappier.
The remarks were made during the European Business Aviation Convention and Exhibition (EBACE) in Geneva, Switzerland.
The expansion of the MRO network has been a priority for Dassault. Last year, the company announced additional investments in new and modern facilities set to open in strategic locations such as Malaysia, Dubai, and Melbourne, Florida. Trappier said the service center in Dubai is set to open this month, followed by the facilities in Kuala Lumpur next year and Melbourne, the U.S. in early 2025.
With a total of 40 factory service centers and 21 authorized facilities, Dassault aims to offer Falcon service across a broader geographical reach, ensuring that support teams and readily available parts are accessible wherever they are needed.
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